Support - Troubleshooting - Desktop Chrome
= Bulk Group Leaver
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Support and troubleshooting

Fix scan, queue, run, and Pro license issues.

Bulk Group Leaver works from Facebook pages already open in desktop Chrome. Most issues come from being on the wrong Facebook surface, a list that has not loaded yet, or a license check that cannot reach Gumroad or the activation service.

Bulk Group Leaver run receipt and local history screen

01 / Scan

When scanning finds nothing

Wrong page

Open the matching Facebook surface

Use the page that lists joined groups, liked pages, follows, friends, or sent friend requests. The extension reads the visible page.

Lazy load

Scroll before scanning

Facebook often loads long lists gradually. Scroll the Facebook page, wait for rows to appear, then scan again.

Changed UI

Refresh before retrying

If Facebook changed the page layout, refresh first. Avoid random console scripts when the expected controls are not present.

02 / Run

When the queue is ready

Review the queue before starting. Free runs process up to 3 ready items per run. Pro is a one-time $9 license for larger sessions, deep scan, activity sort, and Pro filters.

  • Pause.Use pause when a page is slow or you want to inspect progress.
  • Stop.Use stop if the queue looks wrong or Facebook starts showing warnings.
  • Skipped groups.Admin and protected groups are skipped by default for separate review.
  • No guarantee.No extension can guarantee Facebook account outcomes. Smaller reviewed queues are safer than rushing.

03 / License

Pro unlock checks

Gumroad

Use the purchase email or key

The Pro screen validates payment/license status with Gumroad and the activation service.

Network

Allow license requests

Ad blockers, strict network filters, or offline Chrome sessions can stop a license check from completing.

Help

Email support

Send the purchase email, approximate checkout time, and what the Pro screen shows. Do not send your Facebook password.

04 / FAQ

Fast answers

Why does Bulk Group Leaver say I am on the wrong Facebook page?

Open the matching Facebook surface first: joined groups, liked pages, follows, friends, or sent friend requests.

Why did the scan find fewer items than expected?

Facebook often loads long lists gradually. Scroll the page first, wait for more rows to load, then scan again.

Why are some groups skipped?

Admin and protected groups are skipped by default so important groups can be reviewed separately before leaving.

How do I fix a Pro license check?

Use the license email or key from Gumroad, keep the activation service reachable, and contact support if the key still does not unlock Pro.

Does support need my Facebook password?

No. Never send a Facebook password. The extension does not ask for it.

Where does Facebook list data go?

Queue data, settings, and local receipts stay in Chrome storage on your device.

Is this affiliated with Meta?

No. Bulk Group Leaver & Facebook Cleanup is independent and not affiliated with Meta or Facebook.

Still stuck?

Send a short note with the Facebook surface you opened, what the scan found, and whether you are using Free or Pro.